When you enrol in BLC Online Learning, you agree to comply with the BLC Policies and Terms. Privacy and Student Conduct are two of our policies. Learn more about our privacy policies in our Privacy Statement.
Depending upon the course you’re enrolled in, if the study involves a third party product, which may include but is not limited to, Xero, Myob, and Zoom, you will be required to agree to their user terms in order to participate in the course.
Students will be required to pay at the time of registration or booking for most of our online accredited and non-accredited short courses.
When a purchase request or appropriate letter of authority is received by us, we will generally issue an invoice to clients ordering a course for multiple team members, staff, or selected participants. This invoice must always be paid in full according to the invoice's requirements. Even if a student does not participate or log in to the purchased course, the entire course fee is usually charged.
BLC offers promotional codes and numerous discounts in a number of its courses which students can redeem when paying for their desired course. However, promotional codes can only be used once per person during the relevant promotional period to get a discount on the course fee. The overall sum of all eligible discounts may not exceed 25% of the actual course cost unless otherwise indicated in promotional terms. If you are entitled to any discounts, you must inform us before making any payments.
In circumstances where a student might want to pay using a different payment method such as PayPal, they will be subject to applicable charges associated with such processes in conjunction with the relevant course fees.
In circumstances such as inadequate students enrolled or any other events outside our reasonable control, we may have to modify or even cancel a course. If an online short course is cancelled by us, we will provide you with a refund or an alternative enrollment in another course or a subsequent course session.
If you want to cancel your enrollment in an online short course, you are required to make the cancellation in writing to us. it is required that you notify us within five business days of the course start date to make the cancellation at no cost and receive a full refund.
In the event that you have purchased a package (eg, a collection of online short courses in a bundle), the refund may be restricted to the remaining Courses that have not yet begun, and will be net of any deductions granted at the time of purchase.
Please contact us if you need to cancel your enrollment after the above mentioned cut-off date and would like to request special consideration for a refund. In certain cases, depending on the amount of time that has passed since the course’s start date, or cut-off date, we may only be able to issue a partial refund, and in other cases, we may not be able to issue any refund at all.
BLC will only issue refunds to the original financing source (e.g., credit card) or by other methods authorised by the college.
In an event where you have to transfer to another course with the same value at no extra cost, you are required to make a request in writing within 5 Business Days of the course start date. Any requests for transfers beyond 5 Business Days will either be ineffective or subject to additional charges.
If an online short Course is planned to run at a later date, you may be able to defer it according to the appropriate enrolling process. However, we cannot assure that a course will always be offered at a specific time in the future. If we are unable to postpone your enrolment, it will be considered cancelled.
"Business Days" stated in the above terms and conditions refers to any day in metropolitan Victoria that is not a Saturday or Sunday and does not fall on one of the major public holidays in Victoria.